Data Privacy Protection

Data Privacy Policy

1. Data privacy protection at a glance

General instructions

The following notices provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section "Information on the data controller" in this Data Privacy Policy.

How do we collect your data?

On the one hand, your data is collected by you providing your data to us. This may be include e. g. data that you enter in a contact form.

Other data is collected by our IT systems whenever you visit our website, either automatically or upon your consent. This includes mainly technical data (e. g., g. Internet browser, operating system or time of page visit). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided free of errors. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the rectification or erasure of this data. If you have given your consent to data processing, you have the right to revoke this consent at any time for future reference. You also have the right to request restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Please feel free to contact us at any time with regard to the above or any other questions you may on the subject of data protection.

2. Hosting and Content Delivery Networks (CDN)

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contractual data, contact data, names, website accesses, and other data generated via a website.

The hoster is used for the purpose of fulfilling contracts with our prospective and existing customers (Art. 6 Paragraph (1), subparagraph (b) GDPR) and in the interest of a secure, fast and efficient provision of our online offerings by a professional provider (Art. (6) Paragraph (1), subparagraph (f) GDPR).

Our hoster will only process your data to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

We use the following hoster:

Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen

To ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.

3. General notes and mandatory information Data privacy protection

The operators of this web page take the protection of your personal data very seriously. We treat your personal data with the strictest confidentiality and in accordance with the statutory data protection regulations as well as the data privacy policy herein.

Every time you use this website, various personal data is collected. Personal data is any data by which you can be personally identified. This privacy policy tells you what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note data transmission on the Internet (e.g., when communicating by e-mail) may involve security gaps. It is not possible to protect such data completely against access by third parties.

Note on the data controller

The data controller responsible for data processing on this website is:

Rinovasol Global Services B.V.
Louis Couperusplein 2
2514HP Den Haag
Niederlande

Telefon:
DE +49 1573 2362051
NL +31 6289 45008

E-Mail: info(at)rinovasol-group.com

The data controller is the natural or legal person who, either alone or jointly with others, determines the purposes and means of the processing of personal data (e. g., g. names, e-mail addresses, etc.).

Storage period

Unless a more specific storage period has been specified within this data privacy policy, your personal data will be retained by us until the purpose for the data processing no longer applies. If you assert a legitimate request for erasure or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the data will be deleted after these reasons no longer apply.

Note on data transfer to the U.S.A.

Among other things, tools from companies based in the U.S.A. are integrated on our website. While these tools are active, your personal data may be transferred to the U.S. servers of the respective companies. Please note that the U.S.A. is not a safe third country in the sense of EU data protection law. U.S. companies are obliged to disclose personal data to security authorities without you, as the data subject, being able to take legal action against such disclosure. It therefore cannot be ruled out that U.S. authorities (e.g., intelligence services) may process, analyze, or permanently store your data located on U.S. servers for surveillance purposes. We have no way to influence these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express prior consent. You have the right to revoke any previously given consent at any time. The lawfulness of any data processing processes carried out up until the revocation shall remain unaffected by such revocation.

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 PARAGRAPH (1), SUBPARAGRAPH (E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PRIVACY POLICY. IF YOU OBJECT TO THE PROCESSING OF YOUR DATA, WE UNDERTAKE TO NO LONGER PROCESS THE PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR WHERE THE PROCESSING SERVES FOR THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARAGRAPH (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING IN SO FAR AS IT IS CONNECTED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARAGRAPH (2) GDPR).

Right of complaint to the competent supervisory authority

In the event of breaches of the GDPR, data subjects shall have a right to complain to a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged breach. The right of complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to request that data which we process automatically on the basis of your consent or in fulfillment of a contract be transferred to you or to a third party in a structured, commonly used and machine-readable format. If you request the direct transfer of the data to another data controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you forward to us as the website operator, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser address bar changes from "http://" to "https://" and by the lock symbol appearing in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Disclosure of information, erasure and rectification

Under the applicable legal provisions, you have the right at any time to free disclosure of information on your stored personal data, its origin and recipient and the purpose of data processing and, where applicable, the right to rectification or erasure of this data ('right to be forgotten'). Please feel free to contact us at any time about any other questions you may on the subject of personal data.

Right to restriction of processing

You have the right to request restriction of the processing of your personal data. Please feel free to contact us at any time for this purpose. Your are entitled to restriction of processing in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to review and verify such allegation. For the duration of the review, you have the right to request restriction of the processing of your personal data. If the processing of your personal data was/is unlawful, you may request restriction of data processing instead of erasure. If we no longer need your personal data, but you need the data to exercise, defend or enforce legal claims, you have the right to request restriction of the processing of your personal data instead of erasure. If you have lodged an objection pursuant to Art. 21 Paragraph (1) GDPR, it will be necessary to weigh your interests against ours. As long as it has not yet been determined whose interests prevail, you have the right to demand restriction of the processing of your personal data.

Where the processing of the personal data concerning you has been restricted in accordance with the above conditions, such personal data shall only be processed - apart from being stored - with the consent of the data subject or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or of a Member State.

4. Data collection on this website Cookies

Our websites use so-called "cookies". Cookies are small text files and do not harm your terminal device. They are stored on your terminal device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our website (third-party cookies). These cookies enable your or our use of certain services provided by the third-party company (e.g., cookies for the processing of payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising.

Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions you may have requested (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 Paragraph (1) lit. f, GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies to ensure that its services are provided in a technically flawless and optimized manner. If your consent to the storage of cookies has been requested, the storage of the cookies in question is based exclusively on this consent (Art. 6 Paragraph (1) lit. a GDPR). such consent may be revoked at any time.

You can set your browser so that you will be informed about the setting of cookies and to only allow cookies in particular cases, to generally decline the acceptance of cookies in certain cases, and to activate the automatic deletion of cookies when closing the browser. Declining the acceptance of cookies may lead to a restriction of this website's functions.

If cookies are used by third-party companies or for analysis purposes, we will advise you of this fact separately within the scope of this data privacy policy and will request your consent, where necessary.

Server log files

The provider of the web pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

Browser type and version Operating system used Referrer URL Host name of the accessing computer Time of the server query IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6 Paragraph (1), subparagraph (f) GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimization of its website for which purpose it is necessary to record the server log files.

Contact form

If you send us inquiries via the contact form, the information submitted by you in the inquiry form plus your contact data provided therein will be stored in our system for the purpose of processing your inquiry and any follow-up questions, where applicable. We will not disclose these data to third parties without your explicit consent.

The processing of this data is based on Art. 6 Paragraph (1) subparagraph (b) GDPR insofar as your request relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the requests addressed to us (Art. 6 Paragraph (1) subparagraph (f) GDPR) or on your consent (Art. 6 Paragraph (1) lit. (a) GDPR) if this has been requested.

The data you enter in the contact form will remain in our discretion until you request us to delete it, or revoke your consent to store it, or until the purpose for storing the data no longer applies (e.g., after we have completed processing your request). Mandatory legal requirements – specifically the retention periods – shall remain unaffected.

Inquiry by e-mail, phone or fax

If you contact us by e-mail, telephone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not disclose these data to third parties without your explicit consent.

The data you transmit to us via contact requests will remain in our discretion until you request us to delete it, or revoke your consent to store it, or until the purpose for storing the data no longer applies (e.g., after we have completed processing your request). Mandatory legal requirements – specifically the statutory retention periods – shall remain unaffected.

5. Plugins and tools Google web fonts (local hosting)

This website uses so-called web fonts provided by Google for the uniform display of fonts. The Google fonts are installed locally. No connection to Google servers is established for that purpose.

For more details on Google web fonts please go to https://developers.google.com/fonts/faq and Google's data privacy policy: https://policies.google.com/privacy?hl=de.

Google Maps

This website uses the Google Maps map service. The provider of this map service is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

For you to use the functions of Google Maps, it is necessary to store your IP address. This information is normally transmitted to a Google server located in the U.S.A. and stored there. The provider of this website has no way to influence this data transmission.

Google Maps is used in the interest of making our online offerings more appealing and to make it easier for our viewers to find the locations indicated on our website. This constitutes a legitimate interest within the meaning of Art. 6 Paragraph (1) lit. (f) GDPR. If your consent has been requested, processing will be based exclusively on Art. 6 Paragraph (1) lit. (a) GDPR; such consent may be revoked at any time.

Data transfer to the U.S.A. is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

For more information on how Google handles user data, please see Google's data privacy policy: https://policies.google.com/privacy?hl=de.